Help us improve Answers HQ! Take Survey No, Thanks

Who Me Too'd this topic

Lost All Of My Cars
★★ Newbie

Product: Need for Speed Heat
Platform:Sony Playstation 4
Summarize your bug I was completing some races in order to max out a car I had just bought and when I mad enough I went over to the garage. After going in the garage and switching cars I went into the performance to get the 400+ only to find out that every time I tried to buy a part it kept giving me a “Purchase Failed” message. I then leave the session and see myself in another car in the main screen. I thought it was strange but I tried to go online anyways. After clicking multiplayer I got a inventory sync message. I didn’t what I had to in order to playing online. When I finally get in I had lost all my cars and cash but was left with all my wraps, track times and crew.
What car were you using? Last car I was in before everything happened was the infiniti Q60S 2017 Sportscar but when I left the session I was put in Joe’s Polestar 1 (A car I hadn’t touched)
Was the car your own build or downloaded from the in-game community? Personal Build
What was the last event you played? The race J-Storm
Was it a day or a night event? Day Event
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I have no idea, it literally happened after selecting a car.
What happens when the bug occurs? Can’t buy anything and you’re forced to quit session.
What do you expect to see? All my cars back. I put way too much time into the game to be getting stripped of my progress.

please help

Who Me Too'd this topic