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FIFA POINTS redeemed on origin never appeared in-game.
★★ Novice

Hi,

 

Today I got 2 codes for 2200 Fifa points each.

I redeemed both the codes on origin (from the mobile web browser) and it said both times the codes were successfully redeemed and the Fifa points were added to my account.

I then open my companion app and instead of having 2200+2200=4400 Fifa points I only had 2200.

I tried closing and logging back multiple times but nothing changed. I bought packs with the 2200 FP I had and now my FP balance is at zero, the other 2200 FP never came in.

Should I just wait or is there somewhere I can file a claim?

 

Thank you for your time.

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