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[CURRENT ISSUE] Empty CAS/ Question Marks/ Invisible Sims/ Night Sky CAS
[ Edited ]

Symptoms of this issue


  1. Invisible Sims in CAS
  2. Night sky showing up in CAS.
  3. Sims with question marks
  4. Missing world textures
  5. Base Game Worlds and Wall/Roof Patterns missing
  6. Traveling to lots boots back to map/crashes (no Error Code)

This seems to be a rather common issue and seems to affect cc and not cc although it does seem only to occur on games that had cc in at one point.










Suggestions how to solve this


  • Check if all your CC is still compatible with the game
  • Repair the game through Origin by right-clicking on it
  • Delete the following file (it will recreate, it's a cache file): documents\electronic arts\the sims 4\localthumbcache.package
  • Reset your game to factory settings
  • Reinstall your game

Info needed


If you have this, BEFORE attempting the suggestions, please zip your entire user folder, upload to google or one drive and PM me the link.


Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.

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