November 2019 - last edited 3 weeks ago
There seems to be a lot of confusion and potential issues for some attempting to download and install the Legacy Edition of the Sims 4. This thread aims to answer some common questions and also serve as a help thread for those needing further clarification and assistance. I am merging all current threads into it so as not to clog up the Mac forum with multiple posts on the same issue and also to not drown out those needing help on other issues. @EA_Mai has already posted a very helpful and informative sticky here, please read it together with this post before leaving a comment, your question has probably already been answered.
Q. Do I need to download and install the Legacy Edition of The Sims 4?
A. You must download and install the Sims 4 Legacy Edition if you are running a Mac that does not support Metal. The following Macs DO NOT support Metal:
Q. My Mac supports Metal but still forces me to install the Legacy Edition
A. Make sure you are running macOS 10.11.6 El Capitan or later. The current version of the game will not run on previous versions of macOS.
Q. Will downloading the Legacy Edition on a Mac which supports Metal fix any game issues I am experiencing?
A. No! The Legacy Edition is ONLY for those with Macs that are not Metal compatible. If your Mac supports Metal it will attempt to load the normal version of the game. The Legacy Edition is NOT A FIX for game issues on supported computers.
Q. Origin is prompting me to install the Legacy Edition, how do I do that?
A. Click on the Sims 4 in your Games Library in Origin, then click on the Extra Content tab, scroll down to near the bottom and you will see the Legacy Edition available to download, it will say Get it Free in the little orange box. Do not uninstall your current version of the Sims 4, it is required to run the Legacy Edition.
Q. My Mac is running macOS El Capitan/Sierra/High Sierra, why am I being prompted to install the Legacy Edition?
A. Some 2010 - 2011 model Macs can run versions of macOS up to and including macOS High Sierra 10.13 but do not support Metal. This is because the Intel/AMD/NVIDIA video cards Apple used in these machines do not support Metal. You will need to install the Legacy Edition of The Sims 4.
Q. Is my Mac 64-bit?
A. Yes! The 32-bit instruction for The Sims 4 Legacy Edition is only applicable to Windows users. The Sims 4 has always been 64-bit for Mac. Please disregard any and all comments regarding the 32-bit application of the Sims 4 that you read anywhere on the internet, it does not apply to Mac users.
Q. I installed the Legacy Edition and all my saved games have disappeared!
A. Go into Documents > Electronic Arts and copy your saved games folder from The Sims 4 folder to The Sims 4 Legacy Edition folder.
Q. I installed the Legacy Edition and all my Library items have disappeared!
A. Go into Documents > Electronic Arts and copy your Tray folder from The Sims 4 folder to The Sims 4 Legacy Edition folder.
Q. I cannot access the Gallery in the Legacy Edition
A. The Legacy Edition does not support any online features.
Q. I am not receiving any new game features introduced in new patches such as the hot tub, firemen, Alt window placement, platforms.
A. Patches released for the current version of the game are not applied to the Legacy Edition, although your game will appear to update, therefore you do not receive any new features.
Q. Is Discover University/Tiny Living/Eco Lifestyle/Nifty Knitting/Journey to Batuu/Snowy Escape compatible with the Legacy Edition?
A. No. Any Expansion, Game and Stuff Packs released since Legacy Edition was introduced in November 2019 are not available for users running Legacy Edition.
Q. Will my Mods and CC work in the Legacy Edition?
A. No idea, you need to check with the creator that they are Legacy Edition compatible. EA are not responsible for 3rd party content working in the game.