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Can't active the game Sims4
★★ Newbie

I bought the game Sims4 a year ago and installed it on my PC (I made an accont and insert the Serial code).

A month ago I tried to open the game but a message appeared and asked me to active the game with Serial code. I inserted the code but receive a message that  This code has already been redeemed

What to do to play the game and solve that problem?

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