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My game freezes on battle pass page every time
★★★★ Newbie

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? lpakosta42
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Battle pass in the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looking at my progress from the battle pass
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? It occurred when I started the game.
When did this happen? (dd.mm.yy hh:mm) 15.06.19
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I try to see my progress by going to battle pass. It goes to the screen and shows level 86 and just freezes there. I have to close the game and then reload it to play.
What should be happening instead? I should be able to see my progress and what I have unlocked.
Steps: How can we find the bug ourselves? Log in to my account and go to the battle pass page

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? lpakosta42
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Battle pass
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was looking for battle pass progress and I’m currently on 86 and it freezes on that screen.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Occurred when I first started the game
When did this happen? (dd.mm.yy hh:mm) 15.06.19
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I go to see my battle pass progress and it freezes on that screen. I have to close the whole game and then go back in after reloading it.
What should be happening instead? I should be able to see what level I am on and what I receive with each level.
Steps: How can we find the bug ourselves? Log in to my account and go over the battle pass tab.

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