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[FAQ] Unable to Start: Can't run The Sims 4 with the video Card in this

[ Edited ]

Hero

March 2019 - last edited September 2020

Introduction

There are two error messages related to video cards for Sims 4 PC.

The cause and solution are different for both and the game also behaves differently. Please check the post that refers to your error message

Information Needed

To properly add all cards to the database, it can be very helpful if you post your Vendor ID and Device ID in this thread, even if you know how to add the line yourself and don't need help with it.

So, if you find your card missing from the list, please post them in this thread. All instructions can be found in the second issue below.

Thanks.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

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