January 2019 - last edited May 2021
This forum is for bug reports on the Sims 4. It's main purpose is to report bugs which the devs need to fix, not to troubleshoot your game.
Bugs by nature don't really have a solution or an answer but often folks come up with workarounds or a modder fixes the issue. Workarounds are usually marked as solution and the thread tagged as Workaround. That does not mean the devs won't fix the bug. It's just marked as solution to increase visibility of the workaround. For mod solutions please refer to this thread: [INFORMATION] Common Game Fixing Mods - Hero Approved
If you need help in other form, please use the forums below.
Please do not report just anything as a bug. It simply might be a misunderstanding. Bugs are only things that are NOT working as intended. Some stuff is random and some stuff is simply working a bit different than you might think. Read instructions carefully. If unsure, discuss with fellow simmers at your favorite forum and if you all come to the conclusion that it's a bug, report it here. Gives the devs and me less work and the ability to concentrate on the real bugs. Also always test without mods/cc installed
Also if you feel, I misunderstood you or you have wrongfully been moved or merged, please do step up but don't be rude about it. Just say that you think I misunderstood you and explain why. English is not my mother tongue (I'm Swiss German) and I do sometimes have issues understanding. Some times are more stressful then others, so please bear with me if you think my answers are too short or not very friendly. They are not meant to be rude in any way, they're just sometimes kept to the bare necessitates to save time and not drown in threads.
Keep in mind that I'm in a different time zone than most of you guys. Be patient.
If you want to discuss the laundry list or practices about bug fixes, please don't do this in the bug threads as it derails them. Use this dedicated thread instead: Laundry lists discussion; bug fixes and prioritization
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.