Help us improve Answers HQ! Take Survey No, Thanks

Who Me Too'd this topic

Accepted Solution
[FIXED] [GF] "Hair and Makeup" interaction glitched
[ Edited ]
★★★ Apprentice

Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number?
What expansions, game packs, and stuff packs do you have installed? All except Luxury Party Stuff, Bowling Night Stuff, and My First Pet Stuff
Steps: How can we find the bug ourselves? When an actor goes to their gig, there is a task that says to get into hair and makeup. Click on the chair.
What happens when the bug occurs? When the sim sits down, the artist gets to work. However, the action never completes. The sim gets up before they're done, which leads to them not being able to finish the gig.
What do you expect to see? The artist should finish their hair and makeup, the sim should be pleased, and the task in the upper left hand corner should complete.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It was after the December path on December 18th, 2018

My sim shows up to her gig and one of the interactions is to get into hair and makeup. She sits down in the chair and the makeup artist does her makeup and then her hair. She doesn't like the hair, and she shakes her head. Normally when this happens, the artist would redo the hair. But this doesn't happen. The sim gets out of the chair and the interaction is not completed. I tell her to start the interaction over with by clicking on the chair again but they never finish the action. This is her third or fourth gig and this has never happened before. I do have CC installed and MCCC but everything except for MCCC was installed prior to me getting Get Famous. I removed MCCC entirely to see if that was the problem but it wasn't. I plan on removing all of my CC to see if it will work but I honestly doubt that this was the issue, as I haven't added any new CC since I got the pack and this issue only came up after the 3rd or 4th gig. I wanted to post this in case anyone else is having the same issue. I am also attaching the save file in case anyone wants to see if they can duplicate the problem. The sim, Juliana, has her gig in less than an hour from where the save should pick up.


Also, the emergency patch that was released on Thursday seemed to help me - however, several other simmers have said they have started experiencing this bug AFTER the emergency patch but not before.


UPDATE (12-28-18): I am also still experiencing this glitch. I had been able to get my sim through the gig that I originally posted about, but the problem came back in her next gig. Repairing the game did not help and I had removed all CC and mods and it was still there. I was also unable to add a new makeup chair or remove the old one, as the build/buy catalogue is locked since she is "working." I believe right now, we need to wait for the devs to release a new patch. I Tweeted out to a few gurus but they may not see it/respond until after the holidays.

Who Me Too'd this topic