I am trying to change my username on Origin (which based on other platforms like Steam shouldn't be this difficult at all) and don't know my 8 year old security questions answer. Trying to get past this, I contacted EA help with live chat. Twice. Both times they tried sending e mail for verification codes as they should as it makes sense, but I seem to be unable to receive their e-mails.
I am using Yahoo, I refreshed page, logged in and out, tried a new browser, tried my phone, and I sent an email from my phone to myself from a different address and I got it fine.
I could tell both individuals on EA help were not in america and could not speak good English, is this some kind of international e-mail issue? Does anybody else have this problem, is there a solution?
Thanks for any replies.
Solved! Go to Solution.