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SimCity not yet released - Please add your information here
[ Edited ]
Community Manager

Hi everyone,


The game has now been released in all regions. If you are still experiencing issues with SimCity showing as "Not yet released" in Origin, we would like to ask you to try the steps listed below:


If your game icon is greyed out, please try the following:

  • Refresh the Origin Games Library
  • Log out and close Origin
  • Restart Origin and log back in

If the issue remains, please contact an EA Game Advisor:

You will need to log in with your Origin account and choose "Origin", "Billing/Purchasing" and "PC" to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.


We apologize for any inconvenience caused and thank you for your help and understanding.


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