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my sims 4 game wont load??
★★ Novice

I have this problem and I really don't know what to do. So I haven't been able to play my game for a while now because every time I open it, it stays stuck on the intro screen where it has the plumbob and The Sims 4. the theme songs keeps playing and all but it doesn't move from there. I got rid of a ton of CC and yet it still happens. I even tried reinstalling it and it still acts like this. its really getting on my nerves and have no idea what to do at this point

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