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[INFO REQUEST] Can’t run with the Video Card in this System
[ Edited ]

After the latest Origin Update, there seems to be an issue that people with video cards that are just fine for the game, get a Can’t run with the Video Card in this System Message on Startup.



02/04 UPDATE : A temporary fix has been found. You'll find all the details following this link.


If you have this issue, please use the Origin Error Report tool and post your OER ID in this thread. Please make sure your Origin has version 9.5.11 before doing the report. You can check your version under HELP-About.


After you've done that, try turning off Origin in Game/Origin Overlay (this is not Origin itself and you do not need to start the game to do this, just Origin). 


  • Open Origin
  • Click on myGames
  • Right-click on the game for which you want to turn off Origin in game
  • Choose game properties 
  • Tick the option Disable Origin in game for this game



Other things you can try can be found in this post: Can’t run with the Video Card in this System

Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

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