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[OPEN] Codes instead of text/ Blank text and bubbles
[ Edited ]



My game is either full of codes instead of texts or text bubbles are just empty




If you just have them missing on notifications, it's most likely an incompatible mod. Make sure your mods are updated, especially if you use any UI Mods.


Before trying the methods below, try repairing the game. To do so, right click on the game in Origin and hit repair game.



Method 1


  • Right click on the game in Origin and choose game properties
  • Change the language to something other than what it's now and let the game repair itself
  • Change the language back to your Original one

Method 2


  • Backup your user files
  • Delete the following file from your hard drive:
    • <game_install_location>\The Sims 4\Game\Bin\TS4.exe or just TS4 if you have your extension hidden for known types (see pic below)
      By default on 64 bit Windows this will be located in: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4_64.exe)
  • Go to the Origin “My Games” library
    The Sims 4 game tile will change from “Play” to “Download”
  • Start the Download
    Origin may prompt you for what language to install in, if it does make sure to choose the same language you originally installed The Sims 4 in.



Important Notes


  • These steps are for PC only.
  • Make sure your Origin client is set to the same language that it was set to when you originally installed The Sims 4.
  • Make sure your Origin client “Downloaded Games” location (set via Advanced panel in Application Settings) is the same as when you originally installed The Sims 4.
  • If these steps fail, it is recommended that you fully uninstall and reinstall The Sims 4 via Origin (see spoiler box below)
  • Remove any mods you are using. This issue can also be caused by mods.

Mac equivalent of TS4.exe


  1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
  2. Navigate to Contents > Mac OS.
  3. There should be two files in there. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. Leave the other file, The Sims 4.par alone.
  4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.



Feedback if this method works is appreciated!!


Source: EA


Language files can be found here and should have the following date (the files can differ in name, depending on your langauge)


  • Base Game:   C:\ProgramFiles(x86)\Origin Games\The Sims 4\Data\Client\Strings_ENG_US.package., March 26th, 2015, 905 KB
  • Get To Work:  C:\ProgramFiles(x86)\Origin Games\The Sims 4\Delta\EP01\ Strings_ENG_US.package ., March 20th, 2015 , 147 KB
  • Outdoor Retreat:  C:\ProgramFiles(x86)\Origin Games\The Sims 4\Delta\GB01\ Strings_ENG_US.package ., March 20th, 2015, 41 KB 


Reinstalling the game



Please follow instructions below to make sure you don't loose your save games and that you don't have to redownload everything



Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.

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