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Accepted Solution
The Sims 4 video card error
[ Edited ]
★★ Newbie
I purchased the premium version of the game, I had no issues with loading Sims 3, 2, or deluxe edition but suddenly my video card doesn't meet the minimum requirements? I'm not certain if I'm looking at the right thing, but it says my video card is Intel(R) 82945G Express Chipset Family, it's the original video card on my HP Pavillion, am I expected to purchase a new video card just to play the game? If this is the case I would like a refund which Walmart has already refused to do.

Unable to start:

Can't run The Sims 4 with the video card in this system. Please check that the video card meets the minimum specifications and that the latest video drivers are installed.

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