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SIMS 4 This Code Has Already been Used
★ Apprentice

Hi!

 

So I just bought the Sims 4 on retail. This is the first time I've tried installing Sims 4 on my laptop, and I got to input the code and Origin took me to this window where it asks me to confirm the product, which I did. Later on it returned me to the Product Code window saying that this product code has already been used. 

 

I have absolutely no idea why that is so. How should I resolve this? 

 

Immediate responses would be great. Thanks! 

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