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[FAQ] Unable to connect with origin
[ Edited ]
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Problem

 

When I open the launcher, I get the following message: Unable to connect with origin

 

Cause

 

This problem is caused by the launcher not being able to find the Origin client on your computer.

 

  • You do not have the Origin client installed on your computer
  • The client installed on your computer is not up-to-date
  • A program (such as an Antivirus Program) or the firewall is blocking the connection
  • Your Origin Account is not connected to your thesims3.com account
  • You've changed your Email Address and now the game has troubles with certain files that store your Email address
  • Server Issues on EA side

Things you can try

 

First I need to say that if you don't have any Origin downloaded games, you don't really need Origin. You can simply click ok and proceed with the launcher as normal. You won't be offered any patches though but you can download those manually. See this thread for details on those: [FAQ] Current Patch - 1.63 - Manual links and more. You don't need Origin to download or Upload stuff from the Store or the Exchange.

 

 

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Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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