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Accepted Solution

Can't see messages in support ticket

by in General Discussion
Hey,   This is a problem I'm having with EA help, not Origin but I could not find a more appropriate forum to post this on. I've submitted a support ticket regarding something to do with my a...
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June 2021
8 Replies
1146 Views
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Accepted Solution

Ticket status

by in General Discussion
Hello,   I have an outstanding ticket with you and its status is "In Progress" and the last updated is being changed all the time.   I click on the ticket to see what the progression i...
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January 2021
1 Reply
209 Views
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Accepted Solution

Is my support ticket open?

by in General Discussion
I created a support ticket a little over two weeks ago about my ban, was just wondering if it didn't go through correctly, or if the support team is just very busy.  
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March 2021
4 Replies
262 Views
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Accepted Solution

respond time to support tickets

by in General Discussion
hi,    i made a support ticket on the 11th of january and i still havent heard anything. every time i check the ticket it says the ticket have been updated. i was wondering what the r...
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January 2021
2 Replies
199 Views
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Accepted Solution

How to make an Email Support Ticket?

by in General Discussion
I Forgot my security questions don't want to sit in a chat for 5 hours because I've got things to do i want to make an email ticket but can't find any address to email 
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September 2017
1 Reply
472 Views
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Accepted Solution

Where do I go to find the responses to my tickets?

by in General Discussion
I submitted 2 tickets #77128209 and #77008497 and I don't know where I go to find the responses to these tickets, I haven't received any email updates for them, a...
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March 2021
3 Replies
332 Views
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Anyone else unable to submit a ticket?

by in General Discussion
Has anyone else tired to submit a ticket and end up getting the MAYJOR ERROR red flag? I do not understand what the error could be. All I am submitting is my statement.
May 2021
5 Replies
271 Views
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EA Support never answers after raising ticket for getting hacked

by in General Discussion
I got hacked and the hacker used my craft metal to buy stuff. I raised a ticket for support and it just says a pop up will come up to talk to an ea advisor. i been waiting for this pop up for 3 h...
August 2021
3 Replies
194 Views
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Please can I get a response? No response on my 2 current tickets.

by in General Discussion
Hi all,   wondering if anyone could help me.  Assentially, I made a mistake recently, and after spending a whole lot of hard earned money on a game I have loved since fifa 15, for the ...
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February 2021
10 Replies
405 Views