I just downloaded the new EA app so I can play The Sims 3. My packs are all there, BUT, anything I have purchased and downloaded from The Sims 3 website store will not download again so I can use them. I can go into my history and try to redownload, but I get errors saying I need to update. Can anyone help me? I have a lot of content that is missing that I want to be able to utilize again. 

Thanks!!!!