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champs gold reward missing

by edagsara
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champs gold reward missing

★★★★ Novice

just finish 2nd in champs league but sad to say i did not receive my gold reward ... kindly check it why i did not get mine

Message 1 of 10 (185 Views)

Accepted Solution

Re: champs gold reward missing

[ Edited ]
★★★★ Novice

hey edagsara, don´t bother too much about it. The support won´t do anything for you except to provide the following link:
https://help.ea.com/en-us/help/warfriends/warfriends/troubleshoot-issues-warfriends/

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Message 2 of 10 (160 Views)

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Re: champs gold reward missing

[ Edited ]
★★★★ Novice

hey edagsara, don´t bother too much about it. The support won´t do anything for you except to provide the following link:
https://help.ea.com/en-us/help/warfriends/warfriends/troubleshoot-issues-warfriends/

Message 2 of 10 (161 Views)

Re: champs gold reward missing

EA Chillingo Team

Hello! 

 

Apologies for the issues. Would you kindly provide me with your player ID (the number in the bottom right corner of the Settings menu)? We'll have a look at it and send you your well-deserved gold. 

 

Thank you & kind regards, 

 

Bara

About Fun community manager 

Message 3 of 10 (148 Views)

Re: champs gold reward missing

★★★★ Novice
im from team BUSTERS-2.0 , My player ID is …|&££¥@…
Message 4 of 10 (140 Views)

Re: champs gold reward missing

★★★★ Novice

…|&££¥@…   (LOG IN NAME)       BUSTER-2.0  (team)

Message 5 of 10 (135 Views)

Re: champs gold reward missing

★★★★ Novice

my original log in name that given with this game is warfriend386945 and now its …|&££¥@… and im the leader of BUSTERS-2.0 hoping this information will speed up my missing rewards

Message 6 of 10 (108 Views)

Re: champs gold reward missing

EA Chillingo Team

Hello! 

 

Thank you for the additional information. I have passed it on to the team and we'll investigate what's up and send you your gold asap. Standard smile 

 

Thank you! 

 

Bara

About Fun community manager 

Message 7 of 10 (81 Views)

Re: champs gold reward missing

★★★★ Novice

until now no report nor update coming from your group about this as a paying costumer it looks like we are neglected which is not proper

Message 8 of 10 (51 Views)

Re: champs gold reward missing

EA Chillingo Team

Hello there! 

 

My deepest apologies for the delay. We had to gather the data from the player leagues and it took a bit longer than expected. 

We've sent you your gold. Hopefully everything's fine now. Standard smile 

 

Thank you for your patience and kind regards, 

 

Bara

About Fun community manager 

Message 9 of 10 (21 Views)

Re: champs gold reward missing

★★★★ Novice

i got it now thanks and more power to the group

Message 10 of 10 (13 Views)

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