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account lost

by Warfriends9527

Original Post


account lost

★★★★ Newbie

Dear Sir,

When i trying to purchase some items, I log out to another account.

After finished, I log in back to original FB account.

But the game ID still not change back to my previous account 

please have me to repair my lost account and tell me how to do 



game center: [edit: email address removed]

Player ID: fireasshole

Message 1 of 2 (207 Views)

Re: account lost

Community Manager (retired)



I am sorry to hear about your issue. 


Unfortunately, as stated in our FAQ here, it is strongly discouraged to have more than one account at the same time and switch between them. There's a certain account hierarchy, and the risk of one account being overwritten by the other is too great, which is exactly what happened to you. 


Unfortunately, it is not possible for us to recover your Facebook / Google Play dual account link. All I can do for you is recover your lost account and re-write your current account with it. 


I'm sorry I can't be of more help to you. 


Best regards, 



About Fun community manager 

Message 2 of 2 (168 Views)


Save your game progress

Link your game to your Game Center account to save your game progress. Bring your progress with you if you switch devices.

How to save your game


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

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