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Re: Warfriends: Charged twice for a single weapon

by Bara_AboutFun
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Original Post

Warfriends: Charged twice for a single weapon

★★★ Newbie

Hi,

 

I bought the juggernaught earlier this morning (around 8:30am +8GMT, 10/30/2018) from it's limited sale (21% sale for about 1 hour I think).

The sale price became about 3,400+ gold. I had 7,000+ gold before purchasing.

 

Upon clicking Buy, I was charged the normal amount, and my gold balance became about 4000+. However, after I played 1 game, my gold balance became 500+.

 

 

In game username: jasonxx

 

Hope you guys can help as soon as possible. Apologies as I don't have the screenshots for this.

 

Thanks.

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Re: Warfriends: Charged twice for a single weapon

EA Chillingo Team

Hello there, 

 

Thank you for getting in touch! 

 

We have investigated your query and it seems that there was an issue with your account being charged twice. 

I've sent you your Gold back, please check your game if everything's in order now. 

 

Thank you and have a great day, 

 

Bara

About Fun community manager 

Message 2 of 2 (123 Views)

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