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auto scrolling down

by butlerdan
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Accepted Solution

auto scrolling down

★★★★ Novice

My Unravel and need for speed keeps scrolling down on its own 

Message 1 of 4 (1,151 Views)

Accepted Solution

Re: auto scrolling down

Community Manager

Hi @butlerdan,

 

Sorry to read troubleshooting so far hasn't worked, @butlerdan, but let's keep trying!

 

Would you mind sharing some technical information of your computer with us? A dxdiag would be very helpful. You can find instructions on how to get a dxdiag here, and you can attach it to your answer.

 

Thanks!

-Mai

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Message 4 of 4 (1,512 Views)

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Re: auto scrolling down

Community Manager

Hi @butlerdan,

 

Sorry for the wait, did you figure out which was the problem?

 

If not, could you try to remove all the USB connected devices you don't need to play before starting the game? For example, if you have connected a controller, please, remove it from the computer and try again.

 

Still scrolling down?

-Mai

Message 2 of 4 (1,112 Views)

Re: auto scrolling down

★★★★ Novice

@EA_Mai Nope still doing it i have called ea several times and tried solutions and hasn't worked like going in to task manager, repairing the game and stuff like that

Message 3 of 4 (1,104 Views)

Re: auto scrolling down

Community Manager

Hi @butlerdan,

 

Sorry to read troubleshooting so far hasn't worked, @butlerdan, but let's keep trying!

 

Would you mind sharing some technical information of your computer with us? A dxdiag would be very helpful. You can find instructions on how to get a dxdiag here, and you can attach it to your answer.

 

Thanks!

-Mai

Message 4 of 4 (1,513 Views)

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