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Unravel won't lauch,shows only a black screen

by theverisrules
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Unravel won't lauch,shows only a black screen

★★★★ Novice

I've downloaded Unravel,but it won't launch,only shows a black screen.

 

Message 1 of 14 (8,582 Views)

Accepted Solution

Re: Unravel won't lauch,shows only a black screen

Hero

Hi,

 

it looks like your graphics card is to old for this game. It doesn't have directX 11 support.

 

 

@brandonburch1611 could you also post your specs.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 6 of 14 (10,887 Views)

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Re: Unravel won't lauch,shows only a black screen

Hero

@theverisrules

 

Moved your thread to the Unravel forum

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

 

There's a few suggestions in this forum. Check if these work.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 14 (8,538 Views)

Re: Unravel won't launch,only shows a black screen

★★★★ Novice

Hi crinrict,

I may have posted this to the wrong page. I'm just getting used to moving around on these forums.

Here is the DxDiag info you asked for:

I've attached it with the paperclip below. Is that the way it works?

Thanks,

TheVerisRules

Message 3 of 14 (8,507 Views)

Re: Unravel won't launch,only shows a black screen

Hero (Retired)

@theverisrules

 

You accidentally created a new post, so I merged it with this thread you had going with @crinrict so she can continue to assist you.  Good Luck!!!

 


Did my post help you? Click "Grant XP"
Did my post solve your issue? Click "Accept As Solution"

I do not work for EA. I am just a gamer helping fellow gamers.

See you on the Battlefield!!!

Multi-Platform Elite Race: PC, Xbox One, Xbox 360, PS3, PS4

I DO NOT ANSWER PMs. IF YOU NEED HELP, POST A NEW THREAD SO THE WHOLE COMMUNITY CAN GIVE INPUT, AND IF IT GETS SOLVED, EVERYONE CAN SEE THE SOLUTION.

Message 4 of 14 (8,499 Views)

Re: Unravel won't lauch,shows only a black screen

★★★ Newbie
Have u had any luck fixing this problem because I am having this problem too.
Message 5 of 14 (8,480 Views)

Re: Unravel won't lauch,shows only a black screen

Hero

Hi,

 

it looks like your graphics card is to old for this game. It doesn't have directX 11 support.

 

 

@brandonburch1611 could you also post your specs.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 14 (10,888 Views)

Re: Unravel won't lauch,shows only a black screen

[ Edited ]
★★ Novice

Hi, had the same issue and just managed to solve it by accidentally checking which programs show up in my notification area. There is Unravel LAV Splitter. Did a search and installed LAV filters from https://github.com/Nevcairiel/LAVFilters/releases . Did couple more steps for verification. K-Lite codec pack has to be installed and LAV filters have to be installed on top.

Message 7 of 14 (8,335 Views)

Re: Unravel won't lauch,shows only a black screen

★★★★★ Newbie

Thank you, mate. Only your advice was relevant to this topic. Totally fixed my issue with the game.

Message 8 of 14 (7,743 Views)

Re: Unravel won't lauch,shows only a black screen

★★★★ Newbie

Hi! Maybe it helps someone. I have a laptop with intel integrated video card and nvidia card. For some reason game doesn't choose nvidia by default. What helped for me was:

right click on unravel.exe -> run with graphics processor -> choose default graphics processor -> global settings -> preferred graphics processor: high-performance nvidia processor -> apply.

And game worked like charm!

I am not sure though if it is good idea to leave it like that, so after playing the game I change settings back to auto-select.

Message 9 of 14 (7,733 Views)

Re: Unravel won't lauch,shows only a black screen

★★ Novice

Had this same problem, but made Unravel work by disabling G-sync in the NIVIDIA Control Panel.

 

Joakim

Message 10 of 14 (7,381 Views)

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