February 2016
February 2016
Hi,
it looks like your graphics card is to old for this game. It doesn't have directX 11 support.
@brandonburch1611 could you also post your specs.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2016
Moved your thread to the Unravel forum
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
There's a few suggestions in this forum. Check if these work.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2016
You accidentally created a new post, so I merged it with this thread you had going with @crinrict so she can continue to assist you. Good Luck!!!
Did my post help you? Click "Grant XP"
Did my post solve your issue? Click "Accept As Solution"
I do not work for EA. I am just a gamer helping fellow gamers.
See you on the Battlefield!!!
Multi-Platform Elite Race: PC, Xbox One, Xbox 360, PS3, PS4
I DO NOT ANSWER PMs. IF YOU NEED HELP, POST A NEW THREAD SO THE WHOLE COMMUNITY CAN GIVE INPUT, AND IF IT GETS SOLVED, EVERYONE CAN SEE THE SOLUTION.
February 2016
February 2016
Hi,
it looks like your graphics card is to old for this game. It doesn't have directX 11 support.
@brandonburch1611 could you also post your specs.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2016 - last edited February 2016
Hi, had the same issue and just managed to solve it by accidentally checking which programs show up in my notification area. There is Unravel LAV Splitter. Did a search and installed LAV filters from https://github.com/Nevcairiel/LAVFilters/releases . Did couple more steps for verification. K-Lite codec pack has to be installed and LAV filters have to be installed on top.
July 2016
Thank you, mate. Only your advice was relevant to this topic. Totally fixed my issue with the game.
July 2016
Hi! Maybe it helps someone. I have a laptop with intel integrated video card and nvidia card. For some reason game doesn't choose nvidia by default. What helped for me was:
right click on unravel.exe -> run with graphics processor -> choose default graphics processor -> global settings -> preferred graphics processor: high-performance nvidia processor -> apply.
And game worked like charm!
I am not sure though if it is good idea to leave it like that, so after playing the game I change settings back to auto-select.
September 2016
Had this same problem, but made Unravel work by disabling G-sync in the NIVIDIA Control Panel.
Joakim