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Re: Unravel stopped working

by crinrict
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Unravel stopped working
★ Novice
mmaannggee85

August 2016

Unravel just says "stop working close" i have rebooted the computer many times, started from different sources, started as admin, i dont know what to do my dx diag is this.

 

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Re: Unravel stopped working
Community Manager (retired)
Community Manager (retired)
EA_Zoe

August 2016

Hi @mmaannggee85,

 

Try repairing the game files first. To do so, go to the Library, reight-click on the game and click on "Repair the game". 

 

Hopefully it will help. Keep us updated.

 

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Re: Unravel stopped working
★ Novice
mmaannggee85

August 2016

Sorry i didn't wrote it, but that was the really first thing i did, i have uninstalled it and installed Unravel 4 times, repair it, and started it as an admin, really wanted to play unravel but it seems it wouldn't just be so =/  

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Re: Unravel stopped working
Hero
Hero
crinrict

August 2016

You have an error with vsfilter64.dll

 

That's the k-lite codec issue.

 

Try updating or uninstalling that: http://unravel-unraveled.com/2016/02/18/pc-startup-issues/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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