Help us improve Answers HQ! Take Survey No, Thanks

Unravel crashing on startup

by alxtrooo
Reply

Original Post

Highlighted
Accepted Solution

Unravel crashing on startup

★★★★ Novice

My Unravel keeps crashing as many other guys report here.

Never installed K-Lite codecs before

 

What I tried:

- installed latest K-Lite codecs

- uninstalled latest K-Lite codecs

- uninstalled VLC and other video related stuff

- updated video drivers

- run Unravel from admin account on my PC

 

nothing from above helps

 

attached my dxdiag file

 

can anybody help please?

Message 1 of 2 (1,372 Views)

Accepted Solution

Re: Unravel crashing on startup

Hero

Hi @alxtrooo

 

looking at your DxDiag, it says your graphics cards drivers are from 2016 so it seems something went wrong updating them.

 

I would suggest to uninstall your drivers and get the newest ones. 

 

The minimum requirements ask for a GeForce GT 450 and you have a GTS 250 so that might also explain it as your card is pretty old.

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Questions belong in the forums. I don't answer questions via PM.


Important Threads


View in thread

Message 2 of 2 (2,028 Views)

All Replies

Re: Unravel crashing on startup

Hero

Hi @alxtrooo

 

looking at your DxDiag, it says your graphics cards drivers are from 2016 so it seems something went wrong updating them.

 

I would suggest to uninstall your drivers and get the newest ones. 

 

The minimum requirements ask for a GeForce GT 450 and you have a GTS 250 so that might also explain it as your card is pretty old.

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Questions belong in the forums. I don't answer questions via PM.


Important Threads


Message 2 of 2 (2,029 Views)

unravel-promo

Gameplay controls

Learn the gameplay controls to guide Yarny through different puzzles and environments.

View more on EA Help

unravel-promo-2

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help