Unravel crashes during game

[Falpic]

Hi, I'm having problems with Unravel, it keeps crashing and going into debug mode.

I have a Windows 10 Pro, i5 2500K CPU @ 3.30GHz, 8GB RAM, 64 bit PC and a Radeon R9 380 Series Graphics card.

[Falpic · Accepted solution]

Thanks that worked perfectly.

I just searched for the .dll file, renamed it by adding OLD to the end just in case I need it again.

Thanks for the help.

[crinrict]

Hi @Falpic

at what point exactly is it crashing ? Just randomly ?

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

[Falpic]

Crin,

Firstly, thanks for the help.

Here's the DxDiag report you asked for.

[Falpic]

Hi Crin,

It seems to crash on start up a lot, but randomly once game is running.

[crinrict]

Your DxDiag shows an error with VSFilter.dll

That's the k-lite codec issue that many have.

Make sure to update your codes or uninstall

[Falpic · Accepted solution]

Thanks that worked perfectly.

I just searched for the .dll file, renamed it by adding OLD to the end just in case I need it again.

Thanks for the help.

[crinrict]

Glad to hear it helped.

Enjoy the game.