Unable to run Unravel. Silent failure.

[ChinoPisces]

Same here. After starting a game it goes to a black screen and...nothing. After using task manager to pop back into Windows (alt-tabbing doesn't work), I get an error message that Unravel has stopped working. 

[caittorr]

I figured out how to fix this issue!! The game was trying to use my integrated graphics card. To fix this, go to your NVIDIA Control Panel and make sure you use your dedicated GPU and not integrated. I did this and it's working fine!

[thrasher_aus]

I have the same issue but use an AMD Graphics card (7970). Windows 10 x64, 32GB RAM, i7 6700k.

Have tried all the above recommendations (repair, reinstall, run game/origin as admin) but have had no luck.

[crinrict]

Did you guys try all the suggestions in this thread? Sounds like a problem with activationUI.exe.

Do you have any critical events?

Could you also post your complete DxDiag?

[psp192]

Another one with same issue.

[crinrict]

---

@psp192 wrote:

Another one with same issue.

---

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

EDIT: Could you guys also try reinstalling Origin

[psp192]

Dxdiag

[crinrict · Accepted solution]

---

@psp192 wrote:

Dxdiag

---

You seem to have an issue with OriginClient.dll

Try reinstalling Origin or repairing the game.

[psp192]

I reinstall Origin and works. Thanks!

[crinrict]

That's great to hear.

@dilirity @thrasher_aus  @ChinoPisces @AlteMelberten @Arder_Blackard

Could you all try reinstalling Origin as well.