August 2018
So i'm trying to load up my Sims 4 today and it goes as far to show the Sims 4 logo next to the plumbot and then it crashes? It seemed to work okay last night until I shut it down. I do have CC but this never seemed to be a problem before. I have updated the game and Origin and Restarted my computer but nothing just seems to work. Pls help
August 2018
@1101242004 Does the game run if you remove the cc?
August 2018
Move your mods folder to the desktop, clear your game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting.
Try playing the game again to test without the mods folder. If it loads okay, it may be that some of the mods/cc have become outdated.
How to Delete Cache Files
https://sims4.crinrict.com/en/2014/09/delete-cache-files/
Custom content can become outdated with most new game patches. If the game works when the Mods folder is removed, then one or more of the mods and/or custom content has become outdated and will need to be removed or replaced. EA/Maxis aren't responsible for broken mods/cc. It's up to the creators to fix.
Disabling or turning off both mod/cc options isn't enough of a test.
Try the 50/50 method:
1. Move all the mods and cc out into a temporary folder on the desktop.
2. Move a few files back at a time. Load the game to make sure it loads and everything is good.
3. Delete the localthumbcache.package from the Sims 4 folder.
4. Repeat steps 1 - 3 till there is no more files to check.
** While your testing, don't save the game. If you find any problems, delete the mod or custom content file.
How To Find Problem Mods and CC
http://simswiki.info/wiki.php?title=Game_Help:TS4_Finding_Problem_Custom_Content
If this doesn't help, please give us some information on your computer?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post or reply directly. (To attach a file click the browse button just above the Preview button, at the bottom of the message box.)
With this information we can see if there's any hardware or driver issues.
August 2018
If the above instructions do not help then try a windows clean boot
https://support.microsoft.com/en-gb/help/929135/how-to-perform-a-clean-boot-in-windows