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[INFO] Pre-orders - Questions and troubleshooting

by EA_Zoe
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[INFO] Pre-orders - Questions and troubleshooting

Community Manager (retired)

PRE-ORDER UNRAVEL

 

Visit the Origin Store or unravelgame.com to pre-order Unravel for PC, PlayStation 4, or Xbox One.



COMMON PRE-ORDERS TROUBLESHOOTING QUESTIONS
Learn how to redeem your code, or find out why your pre-order was cancelled.

 

How do I redeem my pre-order code?

Use the following steps to redeem your code on console or PC:

Redeem your Xbox code
Redeem your PlayStation code
Redeem your Origin code


Why was my pre-order cancelled?

Changes to your credit card or account between pre-ordering and shipment may cancel your order. Review a list of changes to your account to learn what may cause a cancellation so that you can receive your game on time.

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