Help us improve Answers HQ! Take Survey No, Thanks

Re: Can't get to second floor (PC)

by NikOkl08
Reply

Original Post

Accepted Solution

Can't get to second floor (PC)

★★★★ Novice

After finishing chapter 2 blockade on the elevator is broken but I still can't enter the second floor. The elevator begins to go up, but after a while it turns back down.

Message 1 of 8 (1,734 Views)

Accepted Solution

Re: Can't get to second floor (PC)

★★★★ Novice

Hi

 

Thanks for your response.

I tried to fix a game many times before my question here but it didn't help.

Today I fixed it again and I am on a second floor.

I will let you know if there will be a problem with a third floor Standard smile

Thanks

View in thread

Message 3 of 8 (2,103 Views)

All Replies

Re: Can't get to second floor (PC)

Community Manager
Hi @bluecapricorn90,

Welcome to the forums!

That is really weird behaviour - you are pushing to the right, and not doing anything else after, right?

Have you already tried to repair your game? Just to make sure everything is installed as it should. You can select the repair option on Origin, right clicking on the game in your Origin Library.

It will check the game files, and if it finds anything wrong, it will download the corrupt files again.

Let us know if that helps! Standard smile
-Mai
Message 2 of 8 (1,678 Views)

Re: Can't get to second floor (PC)

★★★★ Novice

Hi

 

Thanks for your response.

I tried to fix a game many times before my question here but it didn't help.

Today I fixed it again and I am on a second floor.

I will let you know if there will be a problem with a third floor Standard smile

Thanks

Message 3 of 8 (2,104 Views)

Re: Can't get to second floor (PC)

Community Manager
Glad to read that, @bluecapricorn90! Thanks for letting us know.

Good luck with those levels! Standard smile
Message 4 of 8 (1,654 Views)

Re: Can't get to second floor (PC)

★★★★ Novice

Hi

 

Unfortunately I still have the same problem.

I planned to start a chapter on a second floor today and can't get there.

I fixed a game three times and it didn't help.

This seems like a random bug.

Please help me.

Message 5 of 8 (1,616 Views)

Re: Can't get to second floor (PC)

★★★★ Novice

Hey man!

 

I have the very same problem. Have you managed to solve it already?

Message 6 of 8 (1,465 Views)

Re: Can't get to second floor (PC)

★★★★ Newbie


In two-player mode the elevator does not go up to the second floor. Changing to single player mode I have not had any problems.

Spanish:
En el modo de dos jugadores el ascensor no sube al segundo piso. Cambiando al modo un jugador no hay problema.
Message 7 of 8 (1,337 Views)
Highlighted

Re: Can't get to second floor (PC)

★★★★★ Newbie
Love you man Wink
Message 8 of 8 (185 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help