No progress or achievements unlocking

[owoodweasel]

Achievements not unlocking and no game progress

[owoodweasel · Accepted solution]

It was actually a xbox live problem I noticed that I had the same problem with far cry primal after reseting my account the problem was resolved but had to start from scratch again to unlock the achievement

[Straatford87]

@owoodweasel

Does this issue persist? Sometimes issues like these are only temporary.

If the issue persists then I would recommend to contact a Game Advisor via EA Help so they can review your account.

Start with selecting your country of residence to setup your contact. If your country isn't listed you should select either United States or United Kingdom.

Now follow the numbered steps as shown in the picture. If you are unable to login you will also be able to create an anonymous case at this point.

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• The final page doesn't load? press F5 on your keyboard to reload the page or try another browser.
• You get no contact options? you are most likely trying to contact the selected channel outside of operating hours.
• Your country has no phone number? use a voIP program such as Skype to contact our UK channel via +44 203 0141818.

[owoodweasel · Accepted solution]

It was actually a xbox live problem I noticed that I had the same problem with far cry primal after reseting my account the problem was resolved but had to start from scratch again to unlock the achievement

[Straatford87]

@owoodweasel

Thanks for updating me on what the issue was. I have to admit that my mind didn't immediately go to a potential Xbox Live issue..

I hope you're enjoying the game again meanwhile..