Re: Game Face automatically tries to load old game face but game face wont load

by papau9
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Original Post

Re: Game Face automatically tries to load old game face but game face wont load

★★★ Newbie

Ok I might exaggerating with 12 months but still its been since the game came out, so any help would be nice

Message 21 of 39 (5,010 Views)

Re: Game Face automatically tries to load old game face but game face wont load

Community Manager

@Handles10

 

Please monitor the following thread for any updates on the current Game Face issue we are looking into:

 

http://answers.ea.com/t5/Bug-Reports/Gameface-keeps-loading-at-step-4/m-p/5737630 

 

barry.png
Message 22 of 39 (5,002 Views)

Re: Game Face automatically tries to load old game face but game face wont load

★★★ Novice

Hey, same problem even after trying across browsers and computers. 

Page will never load, is there any way to reset my GF alternatively? 

 

Many thanks

Message 23 of 39 (4,959 Views)

Re: Game Face automatically tries to load old game face but game face wont load

★★★ Newbie

Having the same problem, page tries to load old game face and it never does. Can't delete old one or create a new one. Does anyone have a solution yet?

Message 24 of 39 (4,946 Views)
Highlighted

Re: Game Face automatically tries to load old game face but game face wont load

★★★ Newbie

Having the same problem, page tries to load old game face and it never does. Can't delete old one or create a new one. Does anyone have a solution yet? Help!

Message 25 of 39 (4,945 Views)

Re: Game Face automatically tries to load old game face but game face wont load

★ Novice

I still have the same exact problem. And I can't even find the page/site where I uploaded those pictures to.

Message 26 of 39 (4,832 Views)

Re: Game Face automatically tries to load old game face but game face wont load

★ Novice

The problem is we can't even load new pictures. When I load the gameface page, it automatically tries to generate the game face without asking me anything.

Message 27 of 39 (4,832 Views)

Re: Game Face automatically tries to load old game face but game face wont load

Community Manager

@BartokQC

 

https://www.easports.com/gamefaceweb/

 

Let it generate the Game Face and once it is done just delete it and upload your new images.

 

Use Firefox.

barry.png
Message 28 of 39 (4,829 Views)

Re: Game Face automatically tries to load old game face but game face wont load

★★★ Newbie

Same problem won't load

Message 29 of 39 (4,621 Views)

Re: Game Face automatically tries to load old game face but game face wont load

★★★ Newbie

I'm having trouble, I can't delete old gameface

Message 30 of 39 (4,070 Views)