Re: Ufc gameface not working??

by EA_Nils
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Original Post

Re: Ufc gameface not working??

Community Manager

@mitch1058 

Yep, the issue is understood. The information I had that this was resolved at 1 AM PST. Can you confirm that this is still happening for you right now?

 

Cheers,

Nils

Message 10 of 590 (16,964 Views)

Re: Ufc gameface not working??

★★★ Newbie

still same thing for me PLEASE FIX

Message 11 of 590 (16,947 Views)

Re: Ufc gameface not working??

Community Manager

@lawrence079 Hi,

 

Are you seeing the following error message? "Your download has failed. Please try downloading your gameface later."

 

Or do you experiencing something else?

 

Cheers,

Nils

 

Message 12 of 590 (16,930 Views)

Re: Ufc gameface not working??

★★★ Newbie

YES

Message 13 of 590 (8,065 Views)
Highlighted

Re: Ufc gameface not working??

Community Manager

Other than that, you are able to

 

  1. Visit http://www.easports.com/ 
  2. Log in with your credentials
  3. Visit http://www.easports.com/gameface
  4. Able to proceeding until experiencing the error message

Cheers,

Nils

 

Message 14 of 590 (8,059 Views)

Re: Ufc gameface not working??

★★★ Newbie

I CAN LOGIN TO EA.COM AND GAMEFACE BUT MY FACE DOSENT SHOW ANY MORE AND I CANT EDIT OR ANYTHING

Message 15 of 590 (8,056 Views)

Re: Ufc gameface not working??

[ Edited ]
★ Novice

Nils,

 

We can log into our accounts and access gameface with no problems. It is when we are in the create a fighter section it asks if you want to download your GameFace. When this option is chosen it will attempt to load for a split second then it says unable to download gameface try again later. It has nothing to do with being able to log into the EA site it is a communication issue between the console and the gameface server.

Additionally, you guys may want to take down you tag saying this has been solved.

Message 16 of 590 (8,043 Views)

Re: Ufc gameface not working??

Community Manager

Understood, thanks for the clear description.

 

I have also unmarked the solution as the recent reports confirm that some of you guys are still experiencing this issue.

 

Cheers,

Nils

Message 17 of 590 (8,030 Views)

Re: Ufc gameface not working??

★★★ Newbie

yeah not working for me either. cant dl BL or get on the serverws. Kind of embaressing for a new game. Next time maybe BETA the servers?

Message 18 of 590 (8,005 Views)

Re: Ufc gameface not working??

★★★ Newbie

i got my gameface to work as of this morning CST.  However the gameface on UFC compared to what I made on PC is slightly altered.  Facial hair and head hair features are different.

Message 19 of 590 (7,999 Views)