Forgot security question answer

by kaarerik
Reply

Original Post

Accepted Solution

Forgot security question answer

★★★ Newbie

i should log in on the ea football club app on phone. I have forget the security qestion and failed, then it come a message: You can reset your question by loggin into a trusted question by loggin in to a trusted control, if you are unable to so contact a game advisor. i change my question on but i still not clear to come in. What shoud i do? sorry for my bad englishConfusedmileytongue:

Message 1 of 4 (1,087 Views)

Accepted Solution

Re: Forgot security question answer

Community Manager

@kaarerik Hey, contact an advisor using the steps below, they should be able to help get this cleared up.

 

https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#contact

David.png
Stay and Play.png

View in thread

Message 2 of 4 (1,246 Views)

All Replies

Re: Forgot security question answer

Community Manager

@kaarerik Hey, contact an advisor using the steps below, they should be able to help get this cleared up.

 

https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#contact

David.png
Stay and Play.png
Message 2 of 4 (1,247 Views)

Re: Forgot security question answer

★★★ Newbie
What should I do online
Message 3 of 4 (928 Views)

Re: Forgot security question answer

Community Manager

@elizabethall413

 

If you have forgotten your security question/answer, you cannot reset this yourself online, you will need to contact us as above to have an Advisor reset this for you.

barry.png
Message 4 of 4 (917 Views)