Note: I am temporarily marking this post as solution, with the sole purpose of increasing its visibility.
We are aware that there some of you who are still encountering issues despite going through various troubleshooting steps already. This is just to get everyone up to speed that hasn't tried these yet.
1. Login issues
1. Visit www.easports.com
2. Click on Sign In (top right corner) and put in your Origin Account Details (This is not your gamertag/PSN ID)
3. Once logged in, go visit easports.com/gameface
2. Creating your Game Face
Before getting started, make sure you've downloaded and installed the Unity Web Player, an essential aspect of Game Face implementation. Continue with the steps by clicking on the spoiler below, as shown in this FAQ.
3. Import your Game Face
4. Download Error
The most likely error is just that you need to link your Origin Account to your Console Persona--your PSN ID or XBL Account. If your Origin account is not linked, or linked to a different Gamertag, you will not be able to import your Gameface to UFC and will see a download error. The current linked Origin
account is visible in-game at: Customize > Settings > Account Settings > Origin
If that does not help, click on the spoiler below for all the info from the FAQ.
5. Appearance discrepancies
For those of you who are not able to replicate the look that they want in the game, please note that not all hair styles & facial hair are supported on a 1-to-1 appearance from website to in-game. However when selecting a particular style on the website, the game should determine the closest style that is supported in-game and apply that style to the imported Game Face created fighter.
If your created gameface varies greatly from what you see in the game, upload two images to an image hoster (e.g. imgur.com) so we can gather these and pass them on for further investigation.
June 2014 - last edited June 2014
Thank you for your report.
Can you please try downloading your gameface once more? We were able to resolve an issue regarding this at 1AM PST and it should be working now.
It is impossible to download Game Face, tells me all the time "download to failed try again later" is frustrating... and I won't start the "career mode" till my fighter has... mileysad:
Not yet solved, actually. It still says that it can't download and to try again later. What is the ETA for an actual solution to this problem, I for one am upset and know may other customers are experiencing the same issue and feel the same as I do.