June 2018
I know it's an old thread but they just lost my account. year and a half of progress. they just suggested i made a new account. I can't do anything with my facebook account. i can't start a new game. So i should make a new fb account just to start all from the beginning. thanks a lot, Never again EA
June 2018
Since 2016 a lot of people lost their progress like me with 0x1 error. TechSupport cann't anything, their answers with no sense, forum without developers feedback, etc. They suggested to create new account, BUT by Facebook policies One person - one FB account. Its so sorrowfully and stupid.
R.I.P. UFC Mobile.
June 2018 - last edited June 2018
Not only did I try all steps, I tried on other devices, I opened 3 cases, waited for "team of specialists" to answer me, Sorry we can't help you with your error, we suggest to make a new account.
I have newer account but who would play after losing a year and a half of progress. I'm not crazy. The thing is, I can't even save progress from guest account linking it to an old facebook account that i was using previously. So it's really strange that once your account is lost or whatever it is, you can't use it for starting a new game, not that I would ever want it.
June 2018
Well I'm sure they try a bit more with people that buy gold regularly..Good I didn't wasted real money on this game. I could never get the same fighters I've collected in this lifetime.
June 2019
January 2021
still the same problem, ea still in none solutions
January 2021
We're going to close down this discussion as it's originated from 2016 and occasionally gets necroed.
Forum rules: https://answers.ea.com/t5/help/faqpage#dos-donts
If you are experiencing this error please feel free to reference this post in a new topic created. Provide us the type of device you play on and confirm you've tried all these steps below:
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps