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why can't I drag the image when making a Gameface?

by WarriorPoetBJJ
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Original Post

why can't I drag the image when making a Gameface?

★★ Newbie

Trying to make a face for my avatars, but the tool isn't working.  Last night it let me drag the image and go through the whole process, but when I finishes I got a vague error message.  Today I tried again and it won't even let me drag the image to place it correctly.  The images are the correct size and type.  What gives?

Message 1 of 13 (17,435 Views)

Re: why can't I drag the image when making a Gameface?

★★★★ Novice

Had the same issue, try using mozilla firefox instead, worked for me.

Message 2 of 13 (17,395 Views)

Re: why can't I drag the image when making a Gameface?

★★★ Newbie

Same for me. Don't use Chrome. 

I'm on a Mac and it worked on Safari.

Message 3 of 13 (17,125 Views)

Re: why can't I drag the image when making a Gameface?

★★★★ Novice

This still doesn't work no matter what browser I use- Chrome, IE, Edge, Firefox.  Nothing works.  All permissions enabled.  I've tried it on multiple computers.  All cookies clean.  THIS DOES NOT WORK!

Message 4 of 13 (16,630 Views)

Re: why can't I drag the image when making a Gameface?

★★★ Newbie
Same:/
Message 5 of 13 (15,682 Views)

Re: why can't I drag the image when making a Gameface?

★★★ Newbie

Yes I agree if you are using a ms is safari thank you this helped me with this problem.

Message 6 of 13 (14,959 Views)

Re: why can't I drag the image when making a Gameface?

★★★ Newbie
yes, this is still a problem. I was able to drag the photo the first time i tried it then after going through all the steps i got an error message, so now trying to start all over but it won't let me drag the photo like it did before
Message 7 of 13 (13,770 Views)

Re: why can't I drag the image when making a Gameface?

★★★★★ Novice
Alternatively You can center image manually and correct it with zoom feature.
Message 8 of 13 (13,343 Views)

Re: why can't I drag the image when making a Gameface?

★★★ Newbie
I found the solution to it. You just refresh the page and then it allows you to move the face. Trust me man I was pissed off at first
Message 9 of 13 (6,964 Views)

Re: why can't I drag the image when making a Gameface?

★★★ Newbie

issue still exists what a joke this is

Message 10 of 13 (6,058 Views)

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