June 2018
Solved! Go to Solution.
April 2020 - last edited June 2020 by EA_Barry
I fixed this by unlinking my ea account suing my phone then loading the game andrefusing to relink my account. After the main menu loaded I relinked my account using the ea access app without actually closing my game completely. I was then able to play fine.
***Admin Edit***
A patch addressing this issue has recently become available.
June 2018
Can you manually check that your game is up to date please?
This video shows you how: https://www.youtube.com/watch?v=nnGGQyRnJmw
Let us know your results here, thanks.
June 2018
June 2018
Can you please test your connection as follows and post the details here?
https://support.xbox.com/en-IE/xbox-one/networking/multiplayer-connection-error-solution
Thanks.
June 2018
June 2018
June 2018 - last edited June 2018
Please try to delete the saved data linked to this game:
If you are still unable to play, please post the below information on this thread:
https://answers.ea.com/t5/Technical-Issues/G-O-A-T-Mode-freezing/m-p/6594017
GamerTag:
Game Mode:
Fighter used (created fighter/existing fighter):
Thanks.
June 2018
I’ve already tried that. Didn’t help. My gamer tag is ccr131
Dont have any fighters because I can’t play it at all
June 2018
I can’t post on the thread you have linked because it said I need permission to access it even though I’m logged in.