Game won't launch on UFC 3

[mamabear0408]

My UFC 3 game won't launch. It goes all the way to retrieving store then it goes right back to the beginning of everything. I have tried everything. Unplugging my system. Taking the game out and putting it back in. I have to tried loading it 10 times and nothing. The game is downloaded all the way.

[EA_Barry]

@mamabear0408

Are you on XB1 or PS4?

Thanks.