January 2018
Solved! Go to Solution.
January 2018 - last edited January 2018
Hello,
Thanks for all getting back to us on one single thread, this makes it a lot easier to help you guys. I know these steps come across as extremely basic however they have helped many users in the past get back into the game. Especially in this situation as the issue isn't wide-spread, which is why we have to go through this process. With that in mind, if you have already tried to restart your app & console I would advise you to try to remove you & add your gamertag to your xbox. This won't delete any of your data, it merely helps with some sync issues that may occur:
Once the account has been removed from your console, download your profile again to create a fresh version of the account data. Here's how:
If you are still unsuccessful please try to deleted the saved data linked to this game:
Source: https://support.xbox.com/en-IE/games/troubleshooting/game-freeze-solution
If you are still unable to play without any of the mentioned issues would you be kind enough to get back to us with the following information:
GamerTag:
Game Mode:
Fighter used (created fighter/existing fighter):
The more information we have on this, the more chances we have to being able to investigate should the need arise.
Thanks,
Roger.
January 2018
Hey @ShnobiOfWar92,
I'm sorry to hear about your experience here, I haven't seen any other reports on this as of yet, from what I see the players playing their EA Access trial without any issues.
When game freezes occur on Xbox one, the majority of the time restarting the game or even a hard restart on your console can help with this type of problem.
Please let us know how you get on.
Thanks,
Roger.
January 2018
January 2018
Im also having this issue after the first fight in career mode I try to recover for next fight and instantly freezes. Ive even tried uninstalling and reinstalling still freezes at exact same spot
January 2018
January 2018
Product: UFC 3
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? i shazier i 50
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/28/2018
What time did you see the bug? (HH:MM AM/PM) 17:25
What is your time zone? GMT (UTC)
Which mode has this happened in? Other
Summarize your bug In career mode i can’t continue as everytime i simulate recovery it crashes the game, i’ve done it many times and it still won’t work.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? After finishing a fight in career mode, simulate recovery and it will stay stuck on 0% and crash the game.
What happens when the bug occurs? Can’t press anything only thing i can do is restart the game
What do you expect to see? The career mode to simulate and continue so i get to choose my camp/training.
Picture of the simulation stuck on 0%January 2018
January 2018 - last edited January 2018
Hello,
Thanks for all getting back to us on one single thread, this makes it a lot easier to help you guys. I know these steps come across as extremely basic however they have helped many users in the past get back into the game. Especially in this situation as the issue isn't wide-spread, which is why we have to go through this process. With that in mind, if you have already tried to restart your app & console I would advise you to try to remove you & add your gamertag to your xbox. This won't delete any of your data, it merely helps with some sync issues that may occur:
Once the account has been removed from your console, download your profile again to create a fresh version of the account data. Here's how:
If you are still unsuccessful please try to deleted the saved data linked to this game:
Source: https://support.xbox.com/en-IE/games/troubleshooting/game-freeze-solution
If you are still unable to play without any of the mentioned issues would you be kind enough to get back to us with the following information:
GamerTag:
Game Mode:
Fighter used (created fighter/existing fighter):
The more information we have on this, the more chances we have to being able to investigate should the need arise.
Thanks,
Roger.
January 2018
January 2018
Can you guys try the troubleshooting steps posted at the following link by EA_Roger and also post your results on that thread, thanks.
https://answers.ea.com/t5/Technical-Issues/G-O-A-T-Mode-freezing/td-p/6594017