Gameface keeps loading at step 4

[SValente]

Same error here... talked with live chat today this morning but no solution sadly hope they put a solution here soon

[5fc35ca302f99340]

I just purchased EA UFC 2 last week thinking I would import my face to the game using EA Game Face but it´s just impossible to start it. I´m stucked with "Generating Game Face" and it never ends. I already tried with Firefox, Chrome and Internet Explorer and it´s always the same. God it´s very very frustrating! Any solution for this problem EA?

[EA_Barry]

@5fc35ca302f99340@SValente

Can you try the steps posted on page two of this thread by @Hotwebs please?

[5fc35ca302f99340]

Yes EA_Barry I've done all of this and I´m still stuck with a loading circle. I can´t believe a company like EA is doing this. If you guys can´t offer a service then do not promise it to users. It´s very frustrating to read here that people are having this same problem for a long time and no one cares to do anything about it. I really don´t know what to expect from EA anymore.

[SValente]

Yes i did but still the problem remains...

[SValente]

As you can see the problem is the same i wounder if there is any plugin (it used to be one) that you need to install or something (gamefacebrowserplugininstaller) if yes where to download it

[5fc35ca302f99340]

God it´s so frustrating this situation. When I purchased the game I would never have imagined that I would find such a problem. I just pray EA can fix the Game Face very soon.

[EA_Barry]

@SValente

I have the GameFace and Unityplayer plugins installed (Firefox) and set to ask when activated and they don't request permission to function so I am not sure the are still required.

Also, browser plugins are not mentioned here: https://help.ea.com/en-us/help/faq/ea-sports-game-face-requirements-and-troubleshooting/

[5fc35ca302f99340]

Mr. EA_Barry, I believe EA is a serious company and I need a concrete answer about this problem with Game Face. When I purchased the game, I purchased it with the EA Game Face service included but I'm not able to use it. If I just knew the Game Face Service was off I probaby wouldn´t buy this game at all. This is not fair to the users so please I need to know what is going on and when EA Game Face will be back. Please?

[SValente]

Well if so something is wrong then because its not working i installed unityplayer and even maked it allways active and nothing....

also if you are willing to check this youtube video he is using chrome (that not support unityplayer) so that should not be the issue

https://www.youtube.com/watch?v=xwnZTYMwA48

Hope EA post a real solution in GameFace soon...