July 2018
you been trying to fix it for years now ever sence ufc 2 still not done , ea should give back to us
September 2018
How is this still not fixed?
November 2018
Ya'll are fulla * for not fixing this feature for over two years, now I understand why people are ditching EA completely
January 2019
Step 3 of 5 still doesn't work to this damn day. You guys are clearly not doing anything about LOL.
February 2019
its 2019 and game face still doesn't work..
April 2019
Hii.. I also faced this problem same..
Soo if u r using chrome then clear all ur history n catch files from settings n same goes with Firefox ..
N i sugges u Firefox .
And use bigger size of image in resolution pixels ..
Front face should be clear ..
Lilbit lite tone skin .
Same goes with side face..
Nd u can also use paint app in window..
Me using windows 10
Go to pic . Just right click n open with paint.
On the top there is a option of resize the photo .
U can use that..
Nd at last i want to say use better high definition camera ..
Yeh i know phones cam is also better now a days but if u want more realistic face then go for high definition camera .. 🎥🙏👍
April 2019
Dear i don't face any problem .. .
I don't know why people are facing this..
I just wanna tell u . EA face side is just awesome..
But if you all are facing this problem then
Here is some tips..
Use high definition camera . ( for better game face )
For high resolution n pixels..
Front face should be in middle focus .
Lilbit lite tone skin.
And same goes with side..
And when u r using this EA sports face site..
Keep your webpage in normal 100 % zoom..
....
Tips n tricks..
Go to photo just right click n open with paint
Then u can see there is a option of resize on the top left side...
Me using windows 10..
And the most important thing clear all catch files n history ( cookies n all ) from Internet browser settings for best result ..
And yeh we can also use phone cam
But remember that you will always get great quality in professional cam .
For high resolution pic... 🙏
February 2020
It's now February 2020 and this is evidently still an issue. I am unable to adjust the side image as it won't display in the box and it's not possible to skip this stage without that image being loaded, the "next" box is greyed out...
February 2020
@adam_negat442
Are you trying to upload a picture of yourself or something else you've downloaded online?
Have you tried resizing the image, clearing the browser's cache, or tried a different browser?
Errors are bound to happen with this service for users when they're trying to upload all sorts of images from different types of browsers that could have different settings, plugins, and so forth. There was a recent issue with the service impacting a lot of users which the team identified. So far, we're not seeing the type of volume we had before to indicate an issue but rather standard technical troubleshooting issues that arise when user are trying to upload various images that might not be compatible or can be worked out through troubleshooting.
February 2020
Hi there,
I have seen many post related to a similar issue but only as recent as a year ago. I have recently tried creating my game face for UFC 3. I am able to navigate through the whole process; upload my pictures, edit where the green icons should go but when I get to the last step and click upload it reads a message that says: "We had problems uploading your photos, please try again". I am using an updated Mac computer with google chrome. My pictures fit the correct criteria for size and file format so I am not sure why this is happening. Can someone please help?
Thanks.