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Troubleshooting Guides & Info

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Troubleshooting Guides & Info

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Connection Troubleshooting

Issues with connecting to the game or the launcher? Getting lag spikes, high latency, or disconnections?

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Maintaining Account Security

Keeping your account security up to date is very important if you want to keep your characters, items, and personal information safe!

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Attach & Remove Security Key

Lost your Security Key? Got a new phone and need to set up a new Security Key? Check out this guide for detailed instructions!

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