why won't origin load

by CallieGaming
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why won't origin load

★★★ Newbie

Does anyone else have the problem where when you open origin that it fades in and out and is only gray. Online it works but the app itself doesn't work

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Accepted Solution

Re: why won't origin load

Community Manager

Hi @CallieGaming

 

Have you tried clearing the Origin cache to see if that helps at all? If there's anything missing or corrupted in the Origin data then clearing the cache might help. 

 

For more details on how to clear the cache check out the EA Help website. Let me know how it goes when you can. Thanks!

 

 

/Kent

Kent.png

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Re: why won't origin load

Community Manager

Hi @CallieGaming

 

Have you tried clearing the Origin cache to see if that helps at all? If there's anything missing or corrupted in the Origin data then clearing the cache might help. 

 

For more details on how to clear the cache check out the EA Help website. Let me know how it goes when you can. Thanks!

 

 

/Kent

Kent.png
Message 2 of 3 (856 Views)

Re: why won't origin load

Community Manager

Hi again, @CallieGaming

 

Were you able to try clearing out the Origin cache? Are you still having any trouble with the client not loading properly? 

 

 

/Kent

Kent.png
Message 3 of 3 (840 Views)