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Re: "Connection to server timed out"

by EA_Kent
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"Connection to server timed out"

★★ Newbie

I play on PC. Whenever I try to play the multiplayer, if I'm not fast enough in finding a match, the game will freeze and disconnect me. This has been happening since I bought the game. I never had this problem when playing on PS4. Any help would be appreciated in solving the issue.

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Re: "Connection to server timed out"

Community Manager

Hey @Cacodaemon64

 

Apologies for the late reply on this. Let's take a look and see if we can help out with that error. 

 

When you've got a chance can you run through the basic connection troubleshooting steps over at the EA Help website? Those can help fix a lot of different connection issues. If you're still seeing the same error after that check out the PC-specific steps as well. Let me know if you're still running into any disconnections after that. Thanks!

 

 

/Kent

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Re: "Connection to server timed out"

Community Manager

Hey @Cacodaemon64

 

Apologies for the late reply on this. Let's take a look and see if we can help out with that error. 

 

When you've got a chance can you run through the basic connection troubleshooting steps over at the EA Help website? Those can help fix a lot of different connection issues. If you're still seeing the same error after that check out the PC-specific steps as well. Let me know if you're still running into any disconnections after that. Thanks!

 

 

/Kent

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Re: "Connection to server timed out"

Community Manager

Hi @Cacodaemon64


Did you have a chance to try the steps I mentioned yesterday? Are you still getting disconnected? 

 

 

/Kent

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