February 2020
I play on PC. Whenever I try to play the multiplayer, if I'm not fast enough in finding a match, the game will freeze and disconnect me. This has been happening since I bought the game. I never had this problem when playing on PS4. Any help would be appreciated in solving the issue.
Solved! Go to Solution.
March 2020
Hey @Cacodaemon64.
Apologies for the late reply on this. Let's take a look and see if we can help out with that error.
When you've got a chance can you run through the basic connection troubleshooting steps over at the EA Help website? Those can help fix a lot of different connection issues. If you're still seeing the same error after that check out the PC-specific steps as well. Let me know if you're still running into any disconnections after that. Thanks!
/Kent
March 2020
Hey @Cacodaemon64.
Apologies for the late reply on this. Let's take a look and see if we can help out with that error.
When you've got a chance can you run through the basic connection troubleshooting steps over at the EA Help website? Those can help fix a lot of different connection issues. If you're still seeing the same error after that check out the PC-specific steps as well. Let me know if you're still running into any disconnections after that. Thanks!
/Kent
March 2020
Hi @Cacodaemon64.
Did you have a chance to try the steps I mentioned yesterday? Are you still getting disconnected?
/Kent