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[PC] Graphic/performance issues in Titanfall - here's how to help us help you!

by EA_Francois

Original Post


[PC] Graphic/performance issues in Titanfall - here's how to help us help you!

[ Edited ]
Community Manager (retired)

Graphic/performance issues often result from hardware or software issues. It may be that your graphic card has outdated drivers, or that one of your components needs updating before you can fully enjoy the game.

However, there are about as many ways to combine hardware and software components as there are areas to walljump on in Angel City. Well, perhaps a bit more than that.


As a result, in order to let us have a better idea of the problem you are facing  and its cause, please post a DXDiag of your machine. This will help us identify the potential sources of an issue.


To gather a DXDIAG on your computer, please follow the steps below:
1.  Press and hold the Windows key and the letter R on your keyboard
2.  You will see a Run box in the lower-left corner of your screen
3.  Type dxdiag in the text field
4.  Click OK
5.  If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6.  If your computer has a 32-bit version of Windows, that button will not be available


7.  Click the Save All Information button, found on the bottom of the DXDIAG report
8.  Save this text file to your Desktop if possible

9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).

10. Go to, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).

11. Copy the link of the page in your post, along with a description of your issue. The more precise you are in your description, the more likely you are to get help. Standard smile

If this message helped you, please give it a bit of XP! Click the XP button at the bottom right of this post.
If it answered your question, click "Accept as solution". Thanks!
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