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Origin Fix - "You must be online when logging in for the first time"

by leenipaps
Reply

Original Post

Re: Origin Fix - "You must be online when logging in for the first time&quo

★ Novice

 what worked for me was uninstall origin and install it back again and it should work good as new     

 go to start 

 control panel

 uninstall program (that would be under programs) click it 

 all your installed program should pop up.

 search for origin (right-click) hit uninstall

 

go here to install it back again https://www.origin.com/usa/en-us/store/download

when its done installing (click it) 

then it will tell you how to set your setting and let you log in 

 

 

Message 41 of 93 (4,158 Views)

Re: Origin Fix - "You must be online when logging in for the first time&amp

★★★ Newbie
OMG same!!! I just wanna play The Sims4!!! I haven't played in MONTHS and my patients is dying drastically! I've no clue how to fix this.
Message 42 of 93 (4,118 Views)

Re: Origin Fix - "You must be online when logging in for the first time&amp

Community Manager

@UzukiKishima Hi, have you tried the Origin reinstall?

If this is ineffective, can you try (temporarily) disabling your anti-virus, restart Origin and try again?

In many cases this is due to Origin being blocked by local security software, so checking the anti-virus can help. 

Thanks. 

Message 43 of 93 (4,104 Views)

Re: Origin Fix - "You must be online when logging in for the first time&amp

★★ Newbie

One would think the problem would have been fixed by now.

Message 44 of 93 (3,986 Views)

Re: Origin Fix - "You must be online when logging in for the first time&amp

★★ Newbie

I just had this issue trying to install Sims 3 on my sister-in law's HP Pavilion laptop. I discovered the issue was that the date and time on her computer was incorrect, (it had gotten stuck on 2006 somehow) causing Origin.com's security certificates to appear out of date with the computer and blocked us from logging in. Once I fixed the date/time on the computer I reinstalled Origin and everything worked great.

Message 45 of 93 (3,944 Views)

Re: Origin Fix - "You must be online when logging in for the first time&amp

★★ Newbie

Yeah! it's total bs. I have purchased all of the expansion packs for sims 4 including the game and then origin comes up with this sh*t. also, why did my sims 4 game uninstall all of my game packs?

Message 46 of 93 (3,847 Views)

Re: Origin Fix - "You must be online when logging in for the first time&amp

★★ Novice

This did not work for me and I am frustrated nothing is working and I can't play with my friends online. If any more solutions are known, please tell me.

Message 47 of 93 (3,774 Views)

Re: Origin Fix - "You must be online when logging in for the first time&amp

Community Manager

Hello @AbC9773a3317277 

 

Have you tried to clear Origin cache files? Loading your system with the Clean Boot can also fix this.  Alternatively you can get in touch with EA Advisors https://help.ea.com/en/contact-us/new/, so they can take a closer look at your account settings.

 

Cheers,

Archi

Message 48 of 93 (3,760 Views)

Re: Origin Fix - "You must be online when logging in for the first time&amp

[ Edited ]
★★ Novice

Thank you so much it worked! I paid for the game about a month ago and I just gave up. But I saw in a email someone responded so I checked it out and I followed everything you said.

Message 49 of 93 (3,694 Views)

Re: Origin Fix - "You must be online when logging in for the first time&amp

★★ Newbie
I have this problem now
Message 50 of 93 (3,683 Views)
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